Before giving us a call, we encourage you to have a look at the following system checks to see if you can get things going again.
Hot Water Repairs
1. Diagnostic Lights
The first thing you'll want to do is look for small blinking lights at the control on the unit. If it's blinking, write down how many times it blinks (ex: 1 fast blink, then 3 slow blinks). Sometimes there's numbers written on a screen. Write those down.
3. Unit is Plugged In
Many water heaters plug into a wall socket. Make sure yours is plugged in.
Make sure that your breaker(s) are on for your water heater. Sometimes it's good to switch it off and on again, even when it looks like it's the on position.
4. Exhaust and Intake Vents
If your vents get clogged, your appliance will not turn on. Make sure it's free of snow. Another couple of popular items to find in vents are rocks or toy cars the kids have thrown in. :)